Frequently Asked Questions
Everything you need to know about our luxury home collections.
Where are Rebecca Pitcher products manufactured?
We take great pride in our heritage; all of our textiles, cushions, and homewares are proudly designed and manufactured in the United Kingdom to ensure the highest quality craftsmanship.
What are your shipping rates and delivery times?
We offer standard UK delivery within 3-5 working days. International shipping is also available, with costs and transit times calculated at checkout based on your specific location.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return unused items in their original packaging within 28 days of receipt for a full refund or exchange.
How should I care for my linens and cushions?
To maintain the beauty of our fabrics, we recommend professional dry cleaning for cushions and a gentle machine wash at 30 degrees for our table linens. Always avoid bleach and tumble drying.
Do you offer gift wrapping services?
Yes, we offer a bespoke gift wrapping service. You can select this option at checkout to have your items beautifully packaged in our signature style, complete with a handwritten note.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments through PayPal, Apple Pay, and Google Pay.
